Browsing all articles in Smarter Biz

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Leadership Principles from the World Cup

Over at Doxologie, Derek Brown has a great post on leadership principles gleaned from the FIFA World Cup. The principles outlined there translate greatly into the business world. Check them out here.

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The New PB&J: Setup the Pieces

A chess game is often won in the first five moves. Not in the sense that after the first five moves, the game is literally over, but that in the first five moves, one of the players has setup his or her strategy to the point where the other player has very little options to [...]

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People First: Getting Customer Service Right (Part 1)

People First: Getting Customer Service Right (Part 1)

Image by mag3737 via Flickr CEO Joe, who we are trying to talk into using Twitter regularly, recently created a list of 18 customer service principles that we at DataGroup have always lived by, but needed to put in writing. Here at SmarterBiz, we’re passing them along to you. Check out Part 2 here, and [...]

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Reader of the Week

We’d love to have a reader of the week feature here at SB: featuring your name, picture, profiles, business, blog, whatever. But we need to know who our readers are! Feel free to comment here on the SB blog and nominate yourself for the week!

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A Dream for Eastern NC: The Shift Conference & #GreenvilleNC Tweetups

For those of you who haven’t heard, there’s a great event happening here in Smarter Biz’s backyard, Greenville, NC. The event is the Shift Conference in May, and Smarter Biz is heavily involved. It is our hope that the Shift Conference is not just informational for the attendees. We’re really hoping that what happens at [...]

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The New PB&J: Crafting Your Mission

If you didn’t catch the intro post to this series, I advise you go and read it. Right now, we’ll wait. Now that you’re back, you need to know what a mission statement is before we jump into crafting one for your Social Media Strategy: A mission statement is a short written manifesto of the [...]

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Social Media and Demographics

The coveted demographic in terms of marketing is the 18-24 year old. Period. If you can reach the young demographic, you can reach the rest of society, 9 times out of 10. ¬†They dictate what’s hip and trendy, what’s in style or out of style. So I found this interesting when Social Media Today reported [...]

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We’ve been at this for a couple of weeks now, and have plans to only increase our quality and quantity of content here at SB. Like it? Subscribe! Subscribe to the SmarterBiz Content

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